Highschool Grads Now Accepted!
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CSR Job Responsibilities:
• Checks mail, fax and internet mail to provide customer assistance.
• Manages computer/on-line guidelines for the purpose of responding to customer queries..
• Communicates with customer on the phone or using written correspondence to take care of concerns.
• Resolves customer issues on the first call/contact whenever possible without having to transfer caller.
• Follows escalation procedures as needed.
Job Qualifications:
- Onsite Work Setup
- Open for High School Graduates
- No previous BPO Experience Required.
- Must have good English communication skills.