Start a Rewarding Career with Caldwell: Apply for Our Cubao Telco Job

Quezon City – Metro Manila
Onsite Setup | Shifting Schedule

Build Your Career with Caldwell

Caldwell continues to grow as one of the leading employers in the BPO industry, and we take pride in creating opportunities that help individuals build meaningful careers. Our workplace culture is built on respect, collaboration, and continuous growth. As we expand our premium telecommunications account, we are opening more roles for driven individuals eager to work in a supportive and professional environment. If you’re looking for a company that offers genuine growth and long-term stability, this Cubao Telco Job is an ideal starting point.

Why Join Caldwell in Cubao

Our Cubao site offers a dynamic and accessible location at the heart of Quezon City. Surrounded by transport hubs, food options, and commercial centers, it provides convenience for employees living within Metro Manila. The onsite setup allows you to work closely with leaders, trainers, and support teams who are committed to your success. This setup strengthens your learning experience and ensures that you always have guidance whenever you need it.

Working in our Metro Manila – Quezon City – Cubao office gives you the chance to grow in a structured environment with clear pathways for advancement. Many of our leaders started as agents themselves, proving that career growth at Caldwell is not just possible—it’s encouraged.

What You Will Be Doing

As part of the customer service and telecommunications team, you will play an important role in ensuring that customers receive prompt and accurate assistance. Your responsibilities may include:

• Answering calls and responding to inquiries

• Providing solutions to customer concerns

• Assisting with billing, account updates, or service issues

• Ensuring every interaction leaves a positive customer experience

• Following communication standards and performance metrics

This is a great opportunity for individuals who enjoy helping others and want to build strong communication and problem-solving skills.

Qualifications We Are Looking For

Caldwell aims to make this opportunity open and inclusive. You may apply if you meet the following criteria:

• 18 years old and above

• High School Graduate (Old Curriculum), Senior High School Graduate, ALS Passer, College Undergraduate, or College Graduate

• Good communication skills

• Willing to work onsite

• Open to a shifting schedule

• Must currently live within Metro Manila

• With or without BPO or Telco experience

We welcome fresh graduates, first-time job seekers, and individuals seeking career stability. This Cubao Telco Job serves as a strong entry point into the industry.

What You Can Expect from Caldwell

We believe that employees perform their best when they are supported, valued, and cared for. That’s why we offer:

• PHP 20,000 – PHP 24,500 salary

• HMO coverage (Day 1 for selected programs)

• Night Differential Pay

• Rice Allowance

• Paid Leaves

• Holiday Pay & Overtime Pay

• Mental Wellness Program starting Day 1

• Free Medical Insurance upon regularization (including common-law partners)

• Insurance coverage from Day 1

• Discounted employee medicines

• Government-mandated benefits

• 13th Month Pay

These benefits are designed to help you maintain balance, security, and overall well-being throughout your employment.

The Application Journey

To create a smooth hiring experience, all applicants must complete the ORC application form. While online submissions are welcome, onsite processing is preferred as it allows for faster evaluation, quicker interviews, and a higher hiring success rate.

Once onsite, our recruitment team will guide you through each step—from initial screening to final assessment—so you feel supported every step of the way. If you’re aiming to build a strong foundation for your professional life, this Cubao Telco Job at Caldwell opens doors to growth, learning, and long-term opportunities.