Telco CSR – Quezon City | Apply Now at Caldwell

Quezon City – Cubao– Metro Manila
Onsite Setup | Shifting Schedule

Start Your Journey with Caldwell

Caldwell is inviting passionate and goal-driven individuals to join our growing team as Telco CSR in Quezon City. This is an excellent opportunity to work with one of the country’s top telecommunications accounts while building a solid foundation in the BPO industry. If you have strong communication skills, a customer-first attitude, and the drive to grow your career, then this role is perfect for you.

As part of our team, you’ll enjoy a professional environment that supports your personal and career development.

Job Responsibilities

As a Telco CSR in Quezon City, your main responsibility is to ensure customer satisfaction by delivering efficient and reliable service. You will:

• Handle customer inquiries and service requests through phone calls.

• Provide accurate information about telco products and account updates.

• Resolve technical and billing concerns with professionalism.

• Maintain a high level of customer engagement and satisfaction.

• Work with team members to achieve key performance metrics.

Every day offers a new opportunity to make an impact by helping customers and representing a trusted telco brand.

Qualifications and Compensation

• Location: Metro Manila – Quezon City (Onsite)

• Account Type: Telco

• Schedule: Shifting Schedule

• Experience: At least 5 months of BPO experience

• Salary Range:

  • 5 months BPO experience – ₱14,000 to ₱19,000

  • 12 months BPO experience (Telco) – ₱24,000

• Benefits:

  • Paid Training

  • 22 Paid Leaves

  • HMO Coverage

  • 13th Month Pay

  • Complete Government-Mandated Benefits

Why Choose Caldwell?

At Caldwell, we believe our employees are the heart of our success. When you become a Telco CSR in Quezon City, you’ll experience a supportive workplace that promotes continuous learning, teamwork, and recognition. We invest in our people by providing skill development programs, leadership training, and career advancement opportunities.

Our goal is to help you reach your full potential while maintaining work-life balance. We offer stability, competitive compensation, and a community that values growth and collaboration.

Join Us Today!

Ready to begin your career journey with a company that values your growth? Apply now as a Telco CSR in Quezon City and start building a rewarding future with Caldwell.

Don’t miss this opportunity to work in a thriving environment where your skills are recognized, your efforts are appreciated, and your career goals are within reach.