Start a Promising Career as a Telco Customer Service Representative with Caldwell

 Glorietta 1, Makati – Metro Manila
Onsite Setup | Shifting Schedule

Begin Your Journey with Caldwell!

Are you eager to expand your customer-service expertise in the telco industry? Caldwell is hiring experienced, motivated individuals for a telco customer service representative position at our Glorietta 1 site in Makati. If you have at least six months of voice-based call-center experience and enjoy working in a vibrant, fast-paced environment, this role is the perfect next step in your career.

You’ll handle incoming and outgoing calls for a leading telecommunications provider—answering billing questions, processing plan upgrades, troubleshooting service issues, and ensuring every customer interaction ends on a high note. With a competitive starting salary of PHP 21,000 and a full package of benefits from day one, you’ll gain industry experience and financial stability in a single move.

If you’re enthusiastic about helping customers, eager to learn, and ready to work onsite with a shifting schedule, seize this chance to join one of the most people-focused companies around.

Why Apply for the Telco Customer Service Representative Role with Caldwell?

We don’t just offer a job—we provide a career-building experience filled with growth, support, and meaningful rewards. What you’ll enjoy when you join us:

• Competitive salary – PHP 21,000
• Paid trainings – Hone your telco skills from day one
• HMO coverage plus three dependents – Immediate health protection
• 28 paid leaves – Generous time off for rest and life events
• 13th-month pay & government-mandated benefits – Financial security assured
• Company-sponsored trips or retreats – Bond with teammates and recharge

Who Should Apply?

We are actively hiring individuals who are:

• Are at least 18 years old and live within Metro Manila
• Are High School graduates (Old Curriculum), ALS completers, K12 graduates, or degree holders
• Have six months or more of voice-only call-center experience
• Possess strong English communication skills
• Can commit to onsite work in Makati on a shifting schedule
• Are reliable, proactive, and eager to grow in customer service

Apply Now – Telco Customer Service Representative

Don’t miss your chance to join a growing team and gain real-world experience in the telecommunications sector. By becoming part of our team, you’ll be welcomed into a workplace that values your voice, supports your development, and celebrates your success.

Take the First Step

A better future starts with a bold move. Join Caldwell and let your journey begin with the right support, training, and team behind you. Apply today and become part of something bigger—your future in telecom starts now.