Build Your Telco Career with Caldwell!

  Alabang, Muntinlupa – Metro Manila
Onsite Setup | Shifting Schedule

Take the Lead as a Telco Voice Support Representative with Caldwell

Are you ready to step up in the telecommunications industry? Caldwell is hiring Telco Voice Support Representatives for a premium telco account based at our Alabang Town Center site in Muntinlupa. If you’re a driven professional with at least 6 months of BPO voice experience (international only), this is your chance to grow with a high-performing team in a fast-paced, rewarding environment.

In this role, you’ll handle customer queries related to billing, rate plan changes, upsells, retention, troubleshooting, and new service lines—delivering excellent service through every interaction. This is a perfect fit for experienced BPO agents who want to level up their careers in the telco sector.

Why Become a Telco Voice Support Representative at Caldwell?

We offer a career path filled with growth, recognition, and competitive compensation.

Here’s what’s in store for you:

• Salary package ranging from PHP 21,000 to PHP 25,000 (based on comms, tenure, and exam performance)

• Up to PHP 7,000 monthly incentives for exceeding performance targets

• Monthly spiffs and RDOT/inbound bonuses depending on client needs

• Paid trainings to keep your skills sharp

• HMO coverage with up to 3 dependents

• 28 paid leaves for rest and recovery

• 13th-month pay and government-mandated benefits

• Company-sponsored retreats and engagement activities

Who We’re Looking For:

• K12 graduates or college undergraduates (2nd year and up)

• With at least 6 months of international call center voice experience

• Must have strong communication skills

• Willing to work onsite in Alabang on a shifting schedule

• Must be 18 years or older and currently residing within Metro Manila

Apply Now – Telco Voice Support Representative

Step into a premium telco role with Caldwell and bring your customer service expertise to the next level. You’ll be empowered to help customers and drive real value every day.

Ready to Rise in Telco?

Don’t settle for less—take your career further with Caldwell in Alabang. Apply now and grow in a company that values performance, teamwork, and long-term success.